Setting : Saturday afternoon December 13, making a telephone booking for a reservation for 14 persons at a buffet restaurant. (Pls note that this conversation took place in Dutch)
Me : Hello, is this 'Peking Wok'?
Lady on the phone : Ya, this 'Peking Wok'.
Me : Is it possible to book a table for 14 this evening at half past six?
Lady on the phone : 14? Nooo, today 13, tomorrow 14.
Me : ?!? Excuse me ?!?
Lady on the phone : Today 13, tomorrow 14 !!!
Me : Aah, no I mean, I want to book a table for 14 for this evening.
Lady on the phone : Today?! You change to today and not tomorrow, December 14?
Me : Y'eeeeees, today...is that possible at half past six?
Lady on the phone : How many people?
Me : (becoming slowly annoyed now)....14 people.
Lady on the phone : No problem, always place here. What is your name?
Me : Manyee.....M-A-N-Y-E-E
Lady on the phone : Eeeuh what? M-A-N ?
Me : Manyee.....M-A-N-Y-E-E.....two E's
Lady on the phone : Manyeo correct?
Me : (exasperated)......ya, whatever. G'bye.
Lady on the phone : Till this evening.
Somebody should send this lady in question for a CRM (Customer Relationship Management) Course ASAP.
Anyway, when we reached the resto in question I took a glance at the booking list....and yes, a certain 'MANYEO' had made reservation for 14......No wonder my friends who arrived earlier had no luck in retrieving my booking, lol. 'MANYEE' was not on the list.
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